Refund Policy

This Refund Policy explains when you may be eligible for a refund for paid software services on BAT AI TOOLS, including automated tool verification, express AI audit priority, and developer distribution services. It forms part of our Terms of Service.

Payments for BAT AI TOOLS services may be processed by our Merchant of Record (for example, Paddle). Order-related inquiries and refund requests for transactions processed by a Merchant of Record may also be handled under that provider's buyer terms, in addition to this policy.

1. Paid Services

BAT AI TOOLS offers various paid SaaS developer services, including but not limited to tool verification, expedited automated reviews, developer badges, and priority multi-language distribution packages. Applicable fees and pricing are displayed on our Pricing page or at checkout, and may be updated from time to time.

2. Refund Eligibility

• Rejected Submissions: If your submitted tool or verification request is rejected or unable to be indexed due to content compliance or technical guidelines, you will be eligible for a full refund.
• Approved and Processed Services: Once a submitted tool or verification request has been audited, approved, and indexed on BAT AI TOOLS, the paid software service is deemed fully delivered. As automated processing and platform indexing resources have been expended, payments are generally non-refundable after processing.
• Plan Upgrades: Upgrades between SaaS developer tiers are charged at the full plan price. Unless otherwise stated at checkout, upgrades are not eligible for prorated credit or partial refund from a lower plan.

3. How to Request a Refund

If you believe an error or unauthorized transaction occurred, or if you have questions regarding your payment or eligibility, contact our support team with your order details:

hi@bataitools.com

If your purchase was processed by Paddle (or another Merchant of Record), you may also request help via the receipt, subscription management link, or buyer support portal provided in your confirmation email.

4. Changes

We may update this Refund Policy from time to time. The "Last Updated" date at the top of this page indicates when changes take effect. Continued use of paid services after updates constitutes acceptance of the revised policy.