DocsBot

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Tagline:Instant Answers & Actions for Customers and Your Team

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AI Chatbot AI Customer Service AI Knowledge Base Freemium Subscription Web App Cloud-based API Available No-Code For Enterprise Team Collaboration

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What is DocsBot?

DocsBot turns your knowledge base into AI agents that deliver instant, accurate answers and take action across your tools, workflows, and support operations. Train bots on 37+ content sources, embed them on your site or help center, and connect to apps via Zapier, Make, or API. Trusted by more than 3,000 businesses.

How to use DocsBot?

Create your DocsBot in four steps: (1) Create — configure privacy settings and choose AI models. (2) Train — import content from 37+ sources including docs, websites, and cloud connections. (3) Test & Refine — interact with your bot, adjust training data, and add custom instructions. (4) Launch — share via chat interface, embed on your website or help center, or connect via Zapier, Make, or API.

DocsBot Core Features

Customer Support Bots

Deliver instant, accurate responses 24/7, reduce resolution times, and let AI handle routine questions so your team can focus on complex issues.

Effortless Chatbot Training

Index documentation, websites, knowledge bases, cloud storage, YouTube videos, support tickets, and more from 37+ content sources with scheduled automatic updates.

Move from answers to action

Automate processes and connect to systems your business already uses via Skills, APIs, webhooks, Stripe billing, MCP, booking, and custom action buttons.

Deploy Anywhere

Embed DocsBot on your website, WordPress, app, or integrate with Slack, Microsoft Teams, ticketing systems, and 7,000+ apps.

Security & compliance

SOC 2 Type II certified with GDPR-ready governance, granular access controls, and end-to-end encryption for customer content at rest and in transit.

DocsBot Use Cases

24/7 customer support with AI-powered bots trained on your knowledge base

Pre-sales chat to engage visitors and turn them into qualified leads

Internal knowledge access so teams find answers instantly from documentation

Research assistant with Deep Research, web search, and source-aware insights

DocsBot Frequently Asked Questions

Does it work with languages other than English?

Yes. DocsBot understands and responds in any language you need, even when your documentation is English-only. Supports over 100 languages.

How does DocsBot work?

We clean and chunk your sources, and use a cutting-edge agentic RAG pipeline to retrieve, rerank, and use the most relevant matches as context for the AI to answer the question.

Do I need to provide my own OpenAI API key?

No. All supported models are available on every plan through your included AI Credits. Optionally, connect your own OpenAI key for 1x credit usage on any model.

How do AI Credits work?

AI Credits are your monthly usage allowance. A standard chat message starts at 1 credit for a 1x model, while heavier work uses more. Larger AI models, AI actions, and longer requests can cost multiple credits.

What types of content sources can I use?

Use websites, PDFs, Word docs, Markdown, HTML, RSS feeds, spreadsheets, manual entries, or our API. We support 28+ source types.

How secure is DocsBot?

We take security seriously with end-to-end encryption, granular access controls, data segmentation, and SOC 2 Type II audited controls.

DocsBot Product Background & Official Links

DocsBot Support Email & Customer service contact & Refund contact etc.

DocsBot Support Email: human@docsbot.ai

More Contact, visit the about us page(https://docsbot.ai/documentation/developer)

DocsBot Company Info

DocsBot Company name: UglyRobot, LLC

DocsBot Developer Type: company

DocsBot Company address: DE, US

More about DocsBot, Please visit the about us page(https://docsbot.ai/documentation/developer)

DocsBot Pricing & Plans

Free

$0 /month

1 DocsBot
50 Source Pages
100 monthly AI credit limit
1 Team user
Basic source types
30-day bot lifetime

Subscribe & upgrade now

Personal

Recurring

$49 /month

1 DocsBot
5k Source Pages
5k monthly AI credit limit
3 Actions per bot
Remote MCP connections
Lead collection forms
Zapier/Workflow automations
Slack integration

Subscribe & upgrade now

Standard

Recurring

$149 /month

3 DocsBots
15k Source Pages
15k monthly AI credit limit
8 Actions per bot
5 Team users
Skills — build, validate, and publish
Web search
Conversation analytics

Subscribe & upgrade now

Business

Recurring

$499 /month

10 DocsBots
100k Source Pages
60k monthly AI credit limit
12 Actions per bot
10 Team users
Client-side PII redaction
Unbranded chat widgets
Priority support

Subscribe & upgrade now

Enterprise

contact

Contact sales

Custom Bot, Source, and Question limits
Azure OpenAI Service
Self-hosted options
SSO options
Priority support & SLAs
Custom contracts & legal addenda

Subscribe & upgrade now

DocsBot Tags

Freemium Subscription Web App Cloud-based API Available No-Code For Enterprise Team Collaboration

Best Suited Occupations for DocsBot

Customer Support Teams Small Business Owners Software Developers

What is DocsBot?

How to use DocsBot?

DocsBot Core Features

Customer Support Bots

Deliver instant, accurate responses 24/7, reduce resolution times, and let AI handle routine questions so your team can focus on complex issues.

Effortless Chatbot Training

Index documentation, websites, knowledge bases, cloud storage, YouTube videos, support tickets, and more from 37+ content sources with scheduled automatic updates.

Move from answers to action

Automate processes and connect to systems your business already uses via Skills, APIs, webhooks, Stripe billing, MCP, booking, and custom action buttons.

Deploy Anywhere

Embed DocsBot on your website, WordPress, app, or integrate with Slack, Microsoft Teams, ticketing systems, and 7,000+ apps.

Security & compliance

SOC 2 Type II certified with GDPR-ready governance, granular access controls, and end-to-end encryption for customer content at rest and in transit.

DocsBot Frequently Asked Questions

Does it work with languages other than English?

Yes. DocsBot understands and responds in any language you need, even when your documentation is English-only. Supports over 100 languages.

How does DocsBot work?

We clean and chunk your sources, and use a cutting-edge agentic RAG pipeline to retrieve, rerank, and use the most relevant matches as context for the AI to answer the question.

Do I need to provide my own OpenAI API key?

No. All supported models are available on every plan through your included AI Credits. Optionally, connect your own OpenAI key for 1x credit usage on any model.