Web2Chat
ActiveWhat is Web2Chat?
How to use Web2Chat?
Web2Chat Core Features
Shared Inbox
Centralize live chat, emails, and omni-channel conversations in one unified inbox with ticket assignment, prioritization, status tracking, and email notifications.
Messenger
Engage customers with a customizable chat widget offering real-time support, AI chatbot integration, seamless transition to human agents, and multi-language support.
Knowledge Base
Create and organize self-service articles and FAQs with searchable content, regular updates, multi-language support, and SEO and analytics integration.
Aura AI Assistant
Train ChatGPT-powered AI on snippets, PDFs, and website content with customizable behavior, seamless handoff to human agents, and customer data insights.
CRM
Collect and organize customer data with custom fields, interaction history, segmentation, and integrations for a comprehensive customer view.
Web2Chat Use Cases
Real-time customer support for startup websites
Self-service help centers with searchable knowledge base articles
AI chatbot training on product docs and uploaded files
Lead generation and customer data collection via chat
Managing support tickets across teammates in one workspace
Web2Chat Frequently Asked Questions
How does the Messenger feature work?
What is AI and Human Support?
Are there any limits on the Free Plan?
How do message credits work?
Is Multilingual Support available?
Web2Chat Product Background & Official Links
Web2Chat Support Email & Customer service contact & Refund contact etc.
Web2Chat Support Email: support@web2chat.ai
More Contact, visit the about us page(https://help.web2chat.ai)
Web2Chat Company Info
Web2Chat Company name: web2chat.ai, inc.
Web2Chat Developer Type: company
More about Web2Chat, Please visit the about us page(https://help.web2chat.ai)
Web2Chat Pricing
Web2Chat Pricing Link: https://web2chat.ai/pricing
Web2Chat Pricing & Plans
Free
Free- Website chat widget and shared inbox
- Unlimited conversations and history
- Knowledge base, news center, and ticketing
- Lead generation and workload management
- Multilingual support (45+ languages)
- Up to 250K page views
Remove Branding
Recurring- All Free Plan features
- Teammate management
- Custom domain for help center and news center
- Remove Web2Chat branding
- Customizable email domain
- Priority support and 99% uptime guarantee
Aura Growth
Recurring- All Free Plan features
- 2,000 message credits per month
- 11,000,000 characters per chatbot
- Up to 200 training web pages
- 10 file uploads
Aura Business
Recurring- All Free Plan features
- 5,000 message credits per month
- Up to 2,000 training web pages
- 100 file uploads
Aura Enterprise
Recurring- All Free Plan features
- 10,000 message credits per month
- Up to 10,000 training web pages
- 500 file uploads
